Filing your tax return can be very exciting, especially when you're expecting a refund from SARS. The good news is that SARS aims to process refunds efficiently. However, understanding the timelines and potential factors that could influence when you receive your money can provide peace of mind.

SARS generally states that they aim to pay out refunds within 72 hours of receiving your correctly submitted tax return. This timeframe assumes that your return has no discrepancies, outstanding information, or triggers for further verification.

Factors That Can Affect Your Refund Timeline

While SARS strives for efficiency, several factors can potentially delay the payout of your refund:

• Verification Processes: SARS may subject your return to further verification if there are inconsistencies, unusual claims, or if it's part of their routine audit procedures. They will typically communicate with you if additional information is required. The turnaround time for this verification process is 21 business days, and after this has been completed with no changes (meaning you still qualify for a refund), the payment will be processed within 72 hours.

• Outstanding Debt: If you have any outstanding tax debt or other obligations to SARS, your refund may be used to offset these amounts.

• Incorrect Banking Details: Ensure that the banking details you provided to SARS are accurate and up to date. Incorrect information will inevitably lead to delays. You can verify and update your banking details via eFiling or the SARS MobiApp.

What to Do If Your Refund Is Delayed

If it has been longer than the prescribed 72 hours since you submitted your return and you haven't received your refund or heard from SARS, you can take the following steps:

• Check Your eFiling or MobiApp Status: This is the first and easiest step to see if there are any updates or reasons for the delay.

• Contact Us: Drop us an email, and we’ll follow up with SARS on your behalf.

While SARS aims to process refunds within 72 hours, various factors can influence the exact timing. By understanding these factors and knowing how to track your refund, you can stay informed and take appropriate steps if any delays occur. Keeping your tax affairs in order and ensuring your information is accurate will always contribute to a smoother refund process.